Build the Stack You Actually Need
Nine service domains, 100+ discrete packages, transparent pricing, zero lock-in — mix precisely what your operation demands.
Precision Support — Twelve Tiers, Zero Lock-in
From community self-serve to white-glove enterprise SLA — every tier is month-to-month, right-sized to your operational reality.
Community
Self-serve access to knowledge resources and a moderated expert community.
Best for
Independent developers, hobbyists, and pre-launch projects.
Starter
Async guidance for solo operators — reliable answers without the premium price.
Best for
Freelancers, solopreneurs, and micro-teams.
Essentials
Faster responses and a live chat channel for active small teams.
Best for
Small product teams needing same-day guidance.
Available Add-ons
Core
Priority queue access and a dedicated contact for small-business operations.
Best for
Small businesses running client-facing or revenue-generating systems.
Available Add-ons
Professional
Proactive, dedicated support with a named contact and unlimited tickets.
Best for
Growing businesses with active customer-facing products.
Available Add-ons
Growth
Full-coverage support with real-time monitoring and embedded diagnostics.
Best for
Scale-up companies managing rapid user growth or complex infrastructure.
Available Add-ons
Advanced
Round-the-clock coverage with AI-assisted diagnostics and proactive evolution.
Best for
Established businesses with mission-critical uptime requirements.
Available Add-ons
Premium
Proactive, predictive support with embedded engineering capacity.
Best for
High-traffic digital products with zero-tolerance for downtime.
Available Add-ons
Business
Enterprise-adjacent coverage with dedicated engineering bandwidth and governance.
Best for
Multi-product companies or agencies managing several client environments.
Available Add-ons
Corporate
Full managed-support layer with embedded strategy and engineering.
Best for
Large organisations with complex tech stacks and compliance requirements.
Available Add-ons
Enterprise Lite
Scaled-down enterprise package with SLA guarantees and embedded team capacity.
Best for
Mid-market companies transitioning to enterprise-grade operations.
Available Add-ons
Enterprise
White-glove, bespoke strategic partnership — scoped and priced for your exact operational reality.
Best for
Fortune-500 organisations, regulated industries, and global multi-region operations.
Support Add-ons
After-Hours Coverage
$79/mo
Extend support to evenings and weekends.
Dedicated Phone Line
$49/mo
Direct line to your assigned contact.
Advanced Reporting
$39/mo
Custom dashboards and detailed analytics.
Minor Workflow Tweak (ECU-1)
$149/ea
Scoped one-off change to an existing workflow.
Live Chat Add-on
$29/mo
Real-time chat channel on any plan.
Team Training Session
$199/ea
90-min guided session for your internal team.
AI Health Monitor
$99/mo
Automated diagnostics and anomaly alerts.
Compliance Package
$299/mo
Audit support, certifications, and reporting.
Every plan is month-to-month. Upgrade, right-size, or pause at any time.
Still Mapping Your Requirements?
Reserve a free 30-minute alignment call — we will translate your goals into a precise service configuration. No generic pitches, no wasted scope.
Reserve a Free Alignment Call